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Old 2014-02-07, 12:36
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bfo bfo is offline
Synthesis AG
 
Join Date: 2006-06
Posts: 261
Default Re: Occasionally all contacts are lost after sync

Hello Al

the Android device has not just one addressbook, but several of them. The Synthesis app allows to configure which of them will be synced. Also the current number of entries will be shown. This might be helpful to locate entries.

If for any reason one of these addessbooks will be switched off, the next sync will remove them on the server as well, as they are out of the scope for the sync. However switching it on again will make them visible on the server again after the next sync.

The server log files does not contain any relevant info however.

Best Regards
Beat
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