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  #1  
Old 2011-12-14, 15:40
Mickets Mickets is offline
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Join Date: 2011-05
Posts: 10
Unhappy Duplicate events between SyncML and Memotoo

Hello,

My system is:
  • Android 2.1, rooted, Xperia X8
  • Synthesis SyncML version 2.1.10
  • Syncing with www.memotoo.com

I've been having problems with duplicate events appearing, but I can't figure out where the duplication starts (SyncML or server).

I've been having to: sync, search and delete duplicates on server, sync again (and repeat process until all duplicates have been deleted, until they reappear on the next sync).

The text below shows one pair of duplicates:

Code:
[10-08-2011 - 18:30 » 20:30] ed mota Private :: Modification date: 09-12-2011 - 15:20 (G.M.T. -3)
[10-08-2011 - 20:30 » 22:30] ed mota Private :: Modification date: 09-12-2011 - 15:19 (G.M.T. -3)
Notice that:
  1. The time of the event shifted two hours (the correct time is 20:30, but it moved back to 18:30)
  2. There is a one minute time difference in the modification times between each one of them

    I'm not sure if the two-hour change is related, but although we're normally at GMT -3h, we are currently in daylight saving time and at GMT -2h.

    This only happens with events. Never with contacts.

    Can you please offer some guidance on solving this problem? Once I clean it up, it reappears on the next sync...

    Thanks,

    Michael
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  #2  
Old 2011-12-22, 17:26
bfo's Avatar
bfo bfo is offline
Synthesis AG
 
Join Date: 2006-06
Posts: 261
Default Re: Duplicate events between SyncML and Memotoo

Try again with V2.2.7

Best Regards
Beat
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Beat Forster, Synthesis AG
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  #3  
Old 2011-12-28, 16:23
Mickets Mickets is offline
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Join Date: 2011-05
Posts: 10
Default Re: Duplicate events between SyncML and Memotoo

Quote:
Originally Posted by bfo View Post
Try again with V2.2.7

Best Regards
Beat
Hmmm... no joy. What's happening:
  1. I have/had ~140 events on my calendar
  2. After Normal sync, now I have duplicates on the phone, but not necessarily in Memotoo
  3. Sync again, and Synthesis report "Sync incomplete... 70 events rejected"
  4. Normal Sync again: Sync successful, 140 events, unmodified on both sides
  5. Slow sync: Sync Incomplete with 135 rejects, deleted 135
  6. Normal sync: Sync successful, ~140 events, data unmodified...
  7. Memotoo now showing duplicate events. Clean them in memotoo...
  8. Normal Sync: Sync failed with 11 rejectes, deleted 11...
  9. Normal sync: 140 events, data unmodified...


Also:
  • Events from my Work calendar on Android moved to my Personal calendar in Memotoo

Let me test a bit more and see if I can get more information.

What's the best way to post a log file (or send it to support)?

Thanks,

Michael
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  #4  
Old 2011-12-28, 16:27
Mickets Mickets is offline
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Join Date: 2011-05
Posts: 10
Default Re: Duplicate events between SyncML and Memotoo

Also, now when syncing events from calendar "Work" move to calendar "cal=Word", "Personal" to "cal=Personal", etc. These "cal=" calendars didn't exist before...
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