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  #1  
Old 2010-05-18, 12:40
hvdhoeven hvdhoeven is offline
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Default Calendar sync Android - Groupwise

Syncing my Android phone with Groupwise is not 100% OK.

I frequently have to sync 2-3 times before the syncing process is ready and OK without errors.

When I move an appointment in my Groupwise calendar, this change is nog synced to my Android phone. That is really quite annoying.

Can you help me, please.
Thansk,

Hans

Groupwise 7.0.2
HTC Desire Android 2.1 with Sense
Synthesis Syncml client 1.7.2.2
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  #2  
Old 2010-05-19, 17:57
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bfo bfo is offline
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Posts: 261
Default Re: Calendar sync Android - Groupwise

What kind of errors do you get when you have to sync 2-3 times ?
Is your internet connection stable ?

Can you create and send a log file when having such a changed calendar event which is not appearing on the Android device ?
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  #3  
Old 2010-05-20, 08:21
hvdhoeven hvdhoeven is offline
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Default Re: Calendar sync Android - Groupwise

I do not have to sync serveal times any more. Don't know why, because I haven't changed anything. So let's hope that problem is solved. Maybe a shaky connection...

The changing of an appointment in Groupwise is synced to my phone. But when the appointment was originally made on my phone calendar, synced to Groupwise and after that I have made a change in Groupwise in that same appointment, Synthesis does not sync the change to my phone.
The screen with the Start Syncronisation button says "Sync failed with 1 rejects", but in the log file I read: Normal Sync Syn completed succesfully
Device: added 0, updated 1, deleted 0
Server: -
Rejected by server 0 by Client 1
Received 233/Sent 0 data bytes

This is also the other way around: when I change an appointment on my phone that was originally made in Groupwise, the change is not synced to Groupwise.
Log file:
Normal Sync Sync succesfully completed
Device: -
Server: -
Rejected: -
Received/Sent data bytes

So changes in appointments will only be synced correctly if that apointment was originally made on the same 'device' (Groupwise / phone).

Is this a known issue?
Thanks for your help.
Best from a sunny Netherlands

Hans
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  #4  
Old 2010-05-28, 18:30
hvdhoeven hvdhoeven is offline
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Default Re: Calendar sync Android - Groupwise

I did not get any reaction from syou, since I've posted the answer.
I have just sent you an error log from my HTC Desire.
Can you please react?
My trail period is almost over and I don't know if I want to buy, because of these problems. I'm not able to sync correctly in the last days...

Thanks,

Hans
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  #5  
Old 2010-05-28, 19:34
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bfo bfo is offline
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Posts: 261
Default Re: Calendar sync Android - Groupwise

Thanks for your log, I've got it.

Your Sync Server is sending a devInf which is absolutely not compliant to the SyncML standard, so the client is trying to do a blind attempt.
Try to run with SyncML/1.1 or SyncML/1.0. This might make things better.

Please use the latest release update of the Android client 1.7.2.6
(your log file shows usage of version 1.7.2.2)

You're trying to sync items which came originally from a calendar called 3D1 (don't know what this is). This calendar is not activated, so these 35 items are rejected.

BR
Beat
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  #6  
Old 2010-05-28, 21:19
hvdhoeven hvdhoeven is offline
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Default Re: Calendar sync Android - Groupwise

Quote:
Originally Posted by bfo View Post
Thanks for your log, I've got it.

Your Sync Server is sending a devInf which is absolutely not compliant to the SyncML standard, so the client is trying to do a blind attempt.
Try to run with SyncML/1.1 or SyncML/1.0. This might make things better.

Please use the latest release update of the Android client 1.7.2.6
(your log file shows usage of version 1.7.2.2)

You're trying to sync items which came originally from a calendar called 3D1 (don't know what this is). This calendar is not activated, so these 35 items are rejected.

BR
Beat
Thanks for your message.

Can you identify and let me know which events belong to those 35 rejected items? I don't know waht 3D1 is either...
I've installed 1.7.2.6 and use SYNCML 1.1 now.
I'm using a slow sync now. "Sync failed: Sync incomplete.
But the log says: Sync succesfully completed... What to believe?
Device: added 589, updated 4, deleted 0
Server: added 373, updated 0, deleted 0
Rejected by server 0, by client 95

Some appointments have multiplied: there are about 30 the same events in my Groupwise calendar after the syncing...

Is it maybe possible to extend the trial period with (let's say) 5 days?

Can you help me please?
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  #7  
Old 2010-06-14, 09:17
Aspergillus Aspergillus is offline
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Join Date: 2010-06
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Default Re: Calendar sync Android - Groupwise

Dear M8's,

We are Synchronizing GroupWise to Android via SyncML.. using the
"Intellisync Mobile Suite"
Intellisync Mobile Suite supports real push for many phones (offers Clients for Symbian WinMobile etc.) and perfect working SyncML.

It works perfect for my Nexus One .. just miss automatic (sheduled) synchronisation in the SyncML Client for Android.

Regards
Aspi

mached die sync automatisch bitte ;-)
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