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  #1  
Old 2006-11-06, 20:01
etbain@uwaterloo.ca etbain@uwaterloo.ca is offline
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Default "Receiving Error (20005)" when sync'ing

Hi there,
My installation of SyncML worked great for a while and then it stopped working and when I sync it either:

- hangs the device (requiring a soft reset)
- terminates SyncML and disconnects the wireless
- resets the device
- generates an error: "Receiving Error (20005)

I have updated to the beta of the new version and I am still getting the "Receiving error (20005)" when trying to sync. It seems to connect okay and appears to be sending some dates up to our Oracle Calendar instance but it is not bringing the data back down to the device.

Our Oracle Calendar is:
Version 10.1.2
Release 10.01.02.02.00.2958 20060208

I'm on a Palm T|X running Palm OS 5.4.9
My sync settings are for Events only: ./Calendar/Events
I do not have any date window specified

Any ideas on how I can troubleshoot this?

Thanks,
Trevor
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  #2  
Old 2006-11-09, 21:08
etbain@uwaterloo.ca etbain@uwaterloo.ca is offline
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Default Re: "Receiving Error (20005)" when sync'ing

By way of update...
To remove any possibility of an application conflict, I have done a hard reset on the device, thereby erasing all data and applications. I then re-installed the Synthesis SyncML client 2.9.9.7 and still experience this problem.

Off to bug our OCal admin to look at the logs.

Trevor
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  #3  
Old 2006-11-09, 21:35
etbain@uwaterloo.ca etbain@uwaterloo.ca is offline
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Default Re: "Receiving Error (20005)" when sync'ing

In the continuing saga....

One of the reasons I was willing to nuke everything on my Palm is because we're about to upgrade our Oracle Calendar instance from 10.1.2.2.0 to 10.1.2.3.3 and wanted to test the impact on any existing syncml clients. I have just tested Synthesis SyncML with the pre-production server that is already running 10.1.2.3.3 and it worked just fine. So, it would appear that the issue is either with the version of Oracle Calendar 10.1.2.2.0 or with the server itself.

So, I'll await the upgrade of Oracle Calendar instance (Friday night) and keep you posted.

The upgrade will allow us to finish testing a different BlackBerry SyncML client (certified under 10.1.2.3.3) and looks like it may allow us to recommend Synthesis SyncML for Palm-based users.

I'd still like to know what "Receiving Error (20005)" means though.

Trevor
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  #4  
Old 2006-11-09, 23:09
luz's Avatar
luz luz is offline
plan44.ch
 
Join Date: 2006-06
Posts: 348
Default Re: "Receiving Error (20005)" when sync'ing

Quote:
Originally Posted by etbain@uwaterloo.ca
I'd still like to know what "Receiving Error (20005)" means though.
Receiving error is a problem on the HTTP level while receiving data from the server. Usually it is caused by an unstable network connection, which collapses while data is being transmitted, or some proxy messing with the data (the latter cannot happen with https, so that's something you could try if you are not using https already).
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Lukas Zeller, plan44.ch
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  #5  
Old 2006-11-13, 17:04
etbain@uwaterloo.ca etbain@uwaterloo.ca is offline
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Default Re: "Receiving Error (20005)" when sync'ing

Thanks for the response... we are using https for all of our connections.

The upgrade to 10.1.2.3.3 was completed and I can now sync with the production version of Oracle Calendar. I don't know if 10.1.2.2 broke something or if we did when we upgraded the last time around (and corrected it this time). All is well now.

Trevor
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