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  #1  
Old 2006-08-22, 10:54
kristoffer kristoffer is offline
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Default Unable to start latest beta

Hi

I am unable to start the latest Beta of the PRO edition (2.9.8.7) on my Ipaq 4150. STD version starts fine !

It briefly shows the name of the program at the stop of the screen, and then exits.

I had version 2.5.x.x before. (pro license)

Is there any old settings i can try to remove, or anythnig else i can try ?

mvh
Kristoffer
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  #2  
Old 2006-08-29, 09:20
kristoffer kristoffer is offline
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Default Re: Unable to start latest beta

Just tried the new 2.9.8.8. Still the same.

Anyone got any hints ?

The Std version starts fine.

mvh
Kristoffer
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  #3  
Old 2006-08-29, 19:44
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luz luz is offline
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Exclamation Re: Unable to start latest beta

The Ipaq 4150 is a device without a built-in phone, isn't it?

I am suspecting that it could be the attempt to get ready for WAP Push (SMS) receiving that might make it fail, because that's the only real difference in the startup procedure between STD and PRO. Basically, our code works on PocketPCs without phone, but maybe there is a problem with that Ipaq model that makes it crash when even testing for SMS support.

To find out, it would be very helpful if you could give it a try with our most recent debug version 2.9.8.9 (please download it from http://www.synthesis.ch/dl.php/CPPCPRODBG3x) and then please send us the log file it produces in \temp of the device (pocketpc.html).
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  #4  
Old 2006-08-30, 11:19
kristoffer kristoffer is offline
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Default Re: Unable to start latest beta

You are correct, the 4150 is without a phone.

I have just tried the 2.9.8.9 Debug, but it doesnt seem to create the log file. No pocketpc.html in \temp. (or elsewhere on the device)

Anything more i could try ?

mvh
Kristoffer
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  #5  
Old 2006-08-30, 14:07
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luz luz is offline
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Question Re: Unable to start latest beta

Ok, when you get no logs this means that the app cannot start up at all, probably due to a missing DLL. I still suspect this is the WAP Push component that is missing. I built a new version which does not require that DLL, 2.9.8.10. Please again download it from http://www.synthesis.ch/dl.php/CPPCPRODBG3x and see if it works now and if it produces any log files in \temp of the device (pocketpc.html). Even if it works, I'd be interested to see the logs, thanks
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  #6  
Old 2006-08-30, 14:42
kristoffer kristoffer is offline
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Default Re: Unable to start latest beta

Just tried. Still the same. No log + no program.

It briefly shows the name of the program at the top of the screen, and then exits.

Is there anything else we could try ? (not quite ready to do an hardware reset yet )

mvh
Kristoffer
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  #7  
Old 2006-08-31, 23:33
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luz luz is offline
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Default Re: Unable to start latest beta

Hi Kristoffer,

thanks to your testing this is now fixed in the latest build 2.9.8.10 of the PRO client.

Obviously, there is a bug in the iPaq 4150 WAP push library - instead of returning an error code signalling that WAP is not available, it just terminates the program. 2.9.8.10 now checks OS version to avoid this to happen.
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  #8  
Old 2006-09-01, 13:06
kristoffer kristoffer is offline
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Default Re: Unable to start latest beta

You're welcome.

Now that i got SyncML running i just need another reason to get a new PPC.

mvh
Kristoffer
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