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  #1  
Old 2012-08-23, 16:14
Quirinus Quirinus is offline
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Join Date: 2006-10
Posts: 2
Default Problem recurrence items get lost if they are changed as a item

Some facts what we are using:

MDaemon 12.5.6 with Outlook connector 2.2.9
Sycml client 2.4.1 on a HTC HD android 2.3.5

Description of issue/bug

- We make an recurrent appointment in Outlook
- Synchronize the mobile with syncml
- Everything looks fine in the mobile
- Now we change the appointment NOT the serie but just one item
- Synchronize the mobile with syncml
- Now we see in the mobile that the appointments time has been changed always to 01:00
- We synchronize the mobile again with syncml
- Now the appointment is gone in Outlook!!!

Can you solve this problem?
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  #2  
Old 2012-09-12, 11:39
bfo's Avatar
bfo bfo is offline
Synthesis AG
 
Join Date: 2006-06
Posts: 261
Default Re: Problem recurrence items get lost if they are changed as a item

Hi Quirinus

if the problem is on the sync server side I probably can't help.

As recurrence events are heavily tested with several sync servers and your scenario looks like a simple case, I have some doubts for the server.
It's known that the MDaemon server has some problems with VCALENDAR formats, see also our FAQ.

Nevertheless I'd like to help and look at a logfile with this scenario.
So please create again a recurrence event and sync it to the mobile.
Then change one occurence, as you've done already.

To sync with logs, just long click to the sync button and take the 2nd choice.
At the end let it send to the Synthesis server and keep me informed about sync time, URL, user name by email.

Best Regards
Beat
(bfo@synthesis.ch)
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